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Senior Manager, Clinical Quality Assurance, Audit & Inspection

Req #: 1800243
Location: Summit, Summit US
Job Category: Quality
Work Location: 556 Morris Avenue CELSUMWEST 07901
Organization: Celgene Corporation
Schedule: 40
Employee Status: Full time
Job Type: Regular
Job Level:
Other Locations:US- NJ- Summit West


Celgene is a global biopharmaceutical company leading the way in medical innovation to help patients live longer, better lives. Our purpose as a company is to discover and develop therapies that will change the course of human health.  We value our passion for patients, ​quest for innovation, spirit of independence and love of challenge. With a presence in more than 70 countries, and growing - we look for talented people to grow our business, advance our science and contribute to our unique culture.


As a key member of the CQA Audit and Inspection team, this position is responsible for leadership, planning, conduct, and reporting of GCP audits in order to ensure that clinical trials are conducted in compliance with applicable international regulations, guidelines, and global company standards. This role also has responsibility for preparation, management, and follow-up of global Health Authority (HA) GCP inspections, and provision of quality oversight and consultation at the clinical study or program team level in support of proactive quality management.  This individual actively leverages audit / inspection outcomes / trends to effect improvement in clinical trial quality and compliance with Celgene and global regulatory requirements.  Responsibilities also include leading and/or contributing to identification, development, implementation, management, and enhancement of CQA operational processes, systems, tools, and best practices.

Responsibilities at any time will include—however are not limited to--the following to support department priorities/deliverables:

Audit Planning, Conduct, Reporting, and Follow-up

  • Assess/plan and/or perform GCP audits of clinical investigator sites, vendors, internal systems/processes, and clinical documents
  • Review and/or prepare timely well-written audit reports and communicate findings to auditees, cross-functional representatives and management
  • Assess/review audit report responses and ensure that corrective and preventative action (CAPA) plans adequately address findings and root causes, including effectiveness checks where appropriate
  • Review/evaluate and maintain/track CAPAs and follow-up with stakeholders to ensure actions are completed
  • Lead/perform for‐cause audits or other high profile audits, projects and/or special investigations to evaluate noncompliance, root cause identification, and report results to leadership
  • Lead/participate in audit report review team/process to promote consistent delivery of an optimally impactful ‘top quality’ report/product

Health Authority Inspection Planning, Preparation, Management, and Follow-up

  • Lead/participate in planning/preparation/conduct/follow-up for Health Authority GCP inspections
  • Lead/contribute to HA Inspection dossier preparation and document compilation/QC
  • Ensure creation/maintenance of documents for pre-inspection preparation
  • Oversee/conduct/coordinate training for defined SMEs and ensure setup of pre-inspection preparation meetings for line unit heads and appropriate staff
  • Lead/contribute to assessment of reports and results from Health Authority Inspections, including the associated risks and recommendations, for provision to relevant leadership
  • Oversee/participate in preparation of final response documents for Site Inspections and Sponsor/Monitor Inspections
  • Lead/collaborate with other CQA team members to complete inspection follow up activities within and outside department as needed
  • Oversee/ensure tracking/maintenance of CQA-managed Health Authority inspection data

Clinical Program/Study Quality Support and Consultancy

  • Maintain ongoing awareness of program/study issues related to quality, safety and efficacy
  • Provide quality oversight and consultation at program/study level [Refer to Core Competencies document for level differentiation]
  • Provide risk identification/mitigation support for potential or identified quality issues
  • Leverage audit/inspection trends and other information sources to support data-driven audit planning and optimize clinical trial quality and compliance via stakeholder education and consultation
  • Provide GCP compliance consultation to stakeholders on process enhancement/compliance and quality issue management
  • Appropriately escalate any quality/compliance issues to relevant leadership
  • Contribute to development/maintenance/provision of GCP and Inspection Readiness training for cross-functional stakeholders

Talent Development/Management

  • [As applicable] Provide leadership, training, coaching, mentoring, and support for team members
  • [As applicable] Develop, motivate, and empower direct reports to have a high degree of accountability for performance and the oversight of key deliverables
  • [As applicable] Contribute to functional talent development and performance management processes for direct reports


  • Pursue/maintain current knowledge of applicable regulations, guidelines, and company standards
  • Evaluate impact of new regulations/guidances, as well as audit results/trends on the business and regulatory risks and provide ongoing guidance to CQA and stakeholder leadership
  • Lead/assess CQA operational processes, identify/support/implement process improvements to enhance team efficiency/effectiveness
  • Contribute to the identification and communication of lessons learned from audits and inspections and provide expert advice/information to CQA and CRD staff
  • Lead/participate in CQA and cross-functional (stakeholder) process-related initiatives/projects and facilitate/support implementation as appropriate
  • Lead/complete various assignments as directed by CQA Management
  • Travel 40-50%, domestic and internationally, as needed

Skills/Knowledge Required

  • Minimum of BA/BS degree in relevant discipline or equivalent/relevant work experience
  • Minimum 5 years of clinical quality assurance auditing and 5 years of work experience in clinical research and/or a GCP-related quality assurance environment
  • High degree of computer skills including proficiency with Microsoft Word, Excel, PowerPoint and Outlook are essential and knowledge of other Office applications helpful.
  • Strong organizational and time management skills
  • Ability to prioritize and multi-task successfully in a fast-paced environment
  • Responds flexibly to shifting demands and changing priorities, proactively looking for ways to contribute
  • Demonstrates attention to detail and high quality while meeting deadlines and commitments
  • Collaborates with team members across functions and geographies to get work done while encouraging others to do the same
  • Maintains optimism and composure in times of change, uncertainty, or stress
  • Excellent verbal and written communication skills including ability to clearly articulate information and interact effectively with cross-functional team members
  • Demonstrates critical thinking, sound judgement, and initiative to solve problems
  • #LI-POST

Celgene is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Celgene complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must have authorization to work for Celgene in the U.S.
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