Associate Director / Senior Manager Field Force Effectiveness

Description

Celgene is a global biopharmaceutical company leading the way in medical innovation to help patients live longer, better lives. Our purpose as a company is to discover and develop therapies that will change the course of human health.  We value our passion for patients, ​quest for innovation, spirit of independence and love of challenge. With a presence in more than 70 countries, and growing - we look for talented people to grow our business, advance our science and contribute to our unique culture.

Under the direction of the Director Strategy & Commercial Operations, this individual will be responsible for leading and supervising the Field Force Effectiveness/Sales Analysis team to high performance. The key purpose of this role is to establish, drive, supervise, and improve current and future aspects of successful Field Force Effectiveness initiatives successfully in close cooperation and alignment with business partners.

Responsibilities include, but are not limited to:

• Leading, supervising and coaching the Field Force Effectiveness/Sales Analysis team
• Prioritizing, adapting and implementing global/international Field Force Effectiveness initiatives.
• Collaboration with sales management teams on sales planning/steering efforts, sales potential analysis, sales performance measurement, and resource allocation.
• Generation, processing, and analysis of comprehensive sales performance data (internal/external data sources).
• Pro-active development and provision of cutting-edge sales reports and management dashboards.
• Supervising sales team structuring and sizing projects, incl. territory design.
• Supporting customer targeting and segmentation initiatives
• Development, implementation and management of integrated data warehouse solutions in close cooperation with international IT.
• Assessment, implementation, local adaptation and continuous enhancement of CRM tools & systems enabling sales and marketing initiatives (e.g. multi-channel-marketing, etc.) - in close alignment with international IT
• Development and implementation of motivating Sales Incentive Plans (SIP).
• Partnering with EU counterparts, seeking exchange of best practices with other affiliates - thereby maximizing synergies and alignment.

Skills/Knowledge & Competencies Required:

• Strong identification with Celgene’s values
• University degree required (MS, MA), either in computer science, business administration, natural/medical science or related discipline
• Profound professional experience in Sales Force Effectiveness, business analytics, sales operations, and business planning in a pharmaceutical or biotech company required
• Track record in developing and implementing comprehensive plans and projects in close cooperation with local and international/global business partners and peers
• Proven success and extensive experience in leading, coaching and supervising a team
• Strong analytical skills
• Strong business acumen and being open minded
• Creative & pragmatic self-starter, with “pioneering spirit”
• Cross-functional team player, ability to work with all levels of personnel and establish positive working relationships
• Highly energetic, well organized, self-reliant, able to successfully drive performance and deliver results with various parties in a timely and efficient manner
• Computing excellence, MS Excel champion
• Expertise in running different CRM systems and analysis tools, respectively
• Excellent written and oral communication skills
• Fluency in English, both oral and written

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